Customer Agreement
Last updated: April 7, 2026
1. Parties
This Client Services Agreement ("Agreement") is entered into by and between SafestHires and the Client.
2. Services
SafestHires agrees to provide consumer reporting services as requested by the Client. All services provided shall comply with the Fair Credit Reporting Act (FCRA) and applicable state laws.
The Client agrees to use the information provided solely for lawful, permissible purposes consistent with the nature of the services and applicable employment-related laws.
3. Client Responsibilities
The Client agrees to:
- Obtain proper written authorization from individuals prior to requesting background checks
- Use background check information only for employment-related purposes
- Comply with all applicable federal, state, and local laws, including Ban the Box and fair chance hiring laws
- Maintain the confidentiality of all information received
- Notify SafestHires immediately of any suspected misuse of services
- Pay for services in accordance with the agreed-upon fee schedule
4. Compliance
Both parties agree to comply with the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity Commission (EEOC) guidelines, and all applicable state and federal laws governing background screening and employment practices.
The Client acknowledges receipt of SafestHires' Summary of Your Rights Under FCRA and agrees to provide a copy to candidates upon request.
5. Disclaimer of Liability
SafestHires shall not be liable for any claims, damages, or losses arising from the use of information provided, except in cases of gross negligence or willful misconduct. The Client assumes all risk and liability associated with employment decisions made based on information provided.
6. Indemnification
The Client agrees to indemnify, defend, and hold harmless SafestHires and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from the Client's use of services or violation of this Agreement.
7. Term and Termination
This Agreement shall remain in effect until terminated by either party with thirty (30) days written notice. Termination shall not affect any obligations incurred prior to the effective date of termination.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions.